About us
ABOUT US
Let Us Do Your Billing, So You Can Focus on Healing…
CommitBill helps clients optimize their organizational workflows, improve financial performance, adhere to compliance, and enhance the overall patient experience. We are committed to being a reliable and trusted healthcare partner by providing the highest quality in information security and compliance. CommitBill delivers best-in-class infrastructure, proprietary workflow engines, and a team of highly skilled professionals. Together, these make us an ideal partner for our clients.
We partner with our clients using the Core Values
- Trust & Transparency
- Integrity
- Collaboration
- Commitment
- Learning
We communicate clearly to our stakeholders, enabling them to make decisions with conviction and exceed expectations.
We at CommitBill realize the importance of quality standards and time deadlines in the healthcare industry and these two criteria form the cornerstones of CommitBill. Our goal is to ensure that enterprises maintain and grow their knowledge base through cost-effective data capture, storage and management services. With us, you avoid the middleman, and thus only one entity handles all projects from inception to completion.
AR Management
Accounts Receivable Management Process
Track Status
Follow up with the insurance company to track the status of the claims
Identify Denial Issues
We identify denied claims, to analyze the reasons, follow-up with insurance company to check if additional information is needed and address the issues.
Refile the claim
Refile the corrected claim to the insurance company and initiate follow up plan. At times, we may need to bill the secondary insurer.
Resolve the Claim
Track the status of the claim with the insurer and follow-up till the claim is resolved.
To obtain an accurate understanding of the claims’ status, we use multiple contact channels with insurance companies – website, fax, IVR, and phone. We keep track of the ageing bucket of A/R and know when the payers will have the information on file. We initiate follow-up calls within the appropriate number of days after claim submission to avoid wasting time followingup with payers before the deadline.
Types of AR:
- Insurance AR
- Patient AR
Basic Rule for AR Follow-up
Supervisor always encourage team to follow basic rules of follow before dialing to insurance company
- Pre-Call Analysis
- On Call Analysis
- Post Call Analysis
Our work does not end with obtaining the claims’ status. We go a step further and initiate actions such as claim refiling and appeals to receive reimbursements, as well as perform analytics with a focus on reducing days in A/R.